Jobs

Oversee retail operations and performance of 3-4 shops within a designated region. A Regional Manager’s (RM) primary focus is to ensure each shop upholds company standards of excellence in product quality, customer service, and operational efficiency. A RM drives success and consistency across locations; manages, mentors, and holds Shop Leads (SL) accountable.  A RM upholds brand standards, bridges communication between departments, and embodies and fosters company core values. 

REGIONAL SHOPS 

• Libbie Ave | 409 Libbie Ave, Richmond, VA 23226

• Scott's Addition | 1621 Roseneath Rd, Richmond, VA 23230

• Williamsburg | 100 College Row, Ste 2101 Williamsburg, VA 23185

RESPONSIBILITIES

• Hiring | Understand when hiring needs to take place, then work with the HR director to post, interview, reference check, and onboard needed team members. 

• Training | Responsible for “training the trainers”, ShopLead level training, and ensuring that all training taking place in your shops is executed to the same high standard. Keep all training material and references up to date. Work with other RM’s to have regular training “bootcamps”. 

• Team Leadership & Accountability  | 30 day check ins ; mediation as needed including write ups, warnings, and disciplinary actions ; Staff reviews (annual) and raises per performances reviews 

• POS & Software Management | Thorough knowledge of POS ; ability to troubleshoot POS ; Online order mgmt and troubleshooting; Google holiday and special hour management 

• Equipment & Facilities | Identifying problem areas/areas for improvement, communication with facilities team and outside  vendors, basic regular maintenance, troubleshooting ; follow up 

• Shift Coverage | Facilitating/support communication across shops and regions as needed ; step in as last resort as needed for open shifts 

• Vendor Communication | Work with SL’s and LB’s to ensure accurate and efficient ordering, delivery, tracking, and waste recording is taking place. Work with the designated Grit Manager responsible for each vendor relationship to ensure any needed changes are addressed ; invoice/delivery discrepancies

• Inter-departmental Communication | Ensure productive communication between departments as needed

• Regional Level Communications | Communicate updated processes and information regarding daily tasks, regional events, company changes, seasonal drinks etc.

• Labor Management | Work with the SL (or LB) to structure shifts to meet labor % goals; hold SL & LB accountable to said goals

• Seasonal Drinks | Work with other RM’s to develop seasonal beverages regularly

• Time Card Management | verification/approval, find and correct trends

• Cash Management | deposits, cash, etc. 

• Shop Needs | Determine, source, and follow up ; amazon, webstaurant, warehouse, printing, vinyl, etc. 

• License Maintenance  | Keep your ServeSafe certification up to date. Work with the facilities team to ensure all VDH licenses and inspections are up to date.  

Full-time

COMPENSATION

• Annual Base Salary: $40,000-$45,000

• Transportation: A company vehicle will be provided for your commute between the Williamsburg and Richmond shops. Gas and maintenance on the provided vehicle will be covered by the company. If the company vehicle is unavailable, you will be reimbursed $0.67 per mile for the use of your personal vehicle.

Compensation reviewed annually.

BENEFITS

• Paid Time Off: 15 days (prorated based on start date)

• PTO may not be carried over to the following year. 

• Unpaid additional time may be permitted with advance notice.

• Health Insurance: Salaried employees are eligible to join the company health plan and receive a $300 employer contribution starting on the first of the month following 30 days of employment  

• Vision and Dental: Employees are eligible to join the company vision and dental plan on the first of the month following 60 days of employment.

• Group Life Insurance 

• Simple IRA: Matched by Grit Coffee by up to 3% of the employee’s salary. 

• Parental Leave: (eligible after 18 months of FT employment) For birth or adoption, you will be eligible for up to twelve (12) weeks of leave at base pay

40-45 hrs per week 

Minimum of 4 bar shifts per week; one shift per week at each shop in your region

Meetings

Weekly : 

1x1 with each Shop Lead 

Regional Management meeting 

1x1 with Managing Director of Bread & Table 

Monthly :

ShopLeads  & Grit MGMT